Refund Policy

We offer a 7-day return policy, which means you have 7 days from the date you receive your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it — unused, unworn, with tags attached, and in its original packaging. You’ll also need to provide a receipt or proof of purchase.

To start a return, please contact us at Teamdesk.elitearmz@gmail.com
If your return is approved, we’ll send you a return shipping label along with detailed instructions on how and where to send your package.
Note: Items sent back to us without first requesting a return will not be accepted.
Please note that a 20% deduction will be applied to the refund amount.

For any return-related questions, you can always reach us Teamdesk.elitearmz@gmail.com
WA +923196909022
.

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Damages and Issues

Please inspect your order upon delivery and contact us immediately if your item is defective, damaged, or incorrect. We’ll review the issue and work to resolve it as quickly as possible.

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Exceptions / Non-returnable Items

Certain items are non-returnable, including:

Perishable goods (such as food, flowers, or plants)

Custom or personalized products

Personal care items (such as beauty or hygiene products)

Hazardous materials, flammable liquids, or gases

If you’re unsure whether your item is eligible for return, please contact us for clarification.
Unfortunately, we cannot accept returns on sale items or gift cards.

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Exchanges

The quickest way to receive the item you want is to return your original item and, once your return is accepted, place a new order for the desired product.

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Refunds

Once we receive and inspect your returned item, we’ll notify you whether your refund has been approved or denied.
If approved, your refund will be processed to your original payment method within 10 business days.
Please note that your bank or credit card provider may take additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved, please contact us at Teamdesk.elitearmz@gmail.com
WA +923196909022